For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Q: Who do I call when I have a sewer Problem?

A: Call (304) 535-2390 or one of the emergency numbers listed on our  Contact Us page?

Q: Who do I call when I have a question about my sewer bill?

A: Harpers Ferrys Water Works (304) 535-2206

Q: Why is my sewer bill so high?

A: Check to make sure your toilets are not continuously running.

Q: How do I calculate my sewer bill?

A: There is a $18.74 service charge + $16.53 for every 1000 gallons of water used.

Q: Where and when do the Board of Directors Meet?

A: The Board of directors meet once a month, on the second Friday of each month. The meeting begins at 8:00 a.m. at the Bolivar Community Center, 60 Panama St, Bolivar, WV 25425